Tips on Sending Business E-mail


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        This tip refers to PRIVATE correspondence . . . not
        necessarily the Upsilon List, and does not refer to how
        to spam or bulk e-mail . . . just general tips:
             
          1. Include your name. Sending an e-mail message without
             it is red flag to most busy business people. Also, some
             business people still prefer to call to get information
             or discuss your message. You should also include all
             contact information for your company including
             telephone/fax and street address. You want to get those
             free samples and magazines don't you<g>?

          2. Don't send your message in format other than plain text.
             Adding nifty colors and formatting (bold, italics, etc.)
             can make your message totally unreadable to someone who
             doesn't have software  that reads those special formatting
             commands.  Don't send it in MS Word DOC or MS Mail format
             DAT either . . . since many people have no way to read
             these files.

          3. Don't send any attachments without permission. These can
             grow to very large size and may cost the recipient for
             receipt. Ask first . . . and ask what the best format
             for them is.

          4. Don't COPY: everyone one the planet. If you are sending
             copies to more than one person, be sure to include their
             addresses in the BCC: (Blind Carbon Copy) section, not
             the COPY: section. This will hide everyone else's address
             and prevent you sending huge lists of people's private
             e-mail address to everyone else. I've gotten messages
             that had a ten line message and a 5 page list of
             e-addresses.

          5. Don't put funny characters or setups in your REPLY address
             to fool spammers. It will most likely never even be noticed
             by the busy executive who gets your message, he/she will
             reply and their message will bounce. Deal lost.

          6. Don't set up your filters to send out nasty messages to
             spammers within your e-mail program. I sent one firm a
             a letter 3 times and got a nasty note each time generated
             from their e-mailer to "go away". Since I wanted to BUY
             something from them, this was a mistake. Not a great way
             to get a client. If you want to set up the  filter, be very
             sure you know what you are doing and don't send out auto-
             poision-pen letters to anyone.

          7. Make your message as short as you can. Really! People sort
             e-mail very quickly and hate to read 20 paragraphs if 3 will
             do. Learn the fine art of editing.

          8. Don't use all caps . . . anywhere. This is shouting in e-language.
           

          9. Don't use a lot of $$$, ###, !!!,etc. in your messages.
             That instantly misidenitifies your message as spam.
           
           

        Hope this helps! I'm sure many of you know all this and have others to add.